UMH is no longer administering COVID-19 vaccines to the public. Please CLICK HERE to find a vaccination or booster location near you.
The CDC currently advises you’ll need a booster shot if you are...
Patients that meet qualifications for testing for COVID-19 will be directed through the testing process by their physician’s office. Individuals should not report to the hospital's emergency room without consulting with their physician first, or calling the emergency room prior to their arrival. If testing is needed, the patient will be given instructions by their physician or the emergency room. If you complete COVID-19 testing with UMH, visit our uHealth Patient Portal here for your results:
[UPDATED EFFECTIVE SEPTEMBER 1, 2021]
The following guidelines are to be used consistently for patients, visitors and vendors when handling COVID-19 surges as they present themselves. We greatly appreciate the community's support and patience as we continue to take additional precautions to mitigate the spread of COVID-19 in our area.
PATIENTS, VISITORS, & VENDORS: You can now complete your fast and easy screening process up to 12 hours prior to your arrival. Scan the QR code below to get started.
Visitation: Same as GREEN STATUS above, and in addition:
Visitation: Same as YELLOW STATUS above, and in addition:
Support person exceptions may be considered for special circumstances such as pediatrics, physical disabilities, cognitive impairments, or end-of-life patients. These support persons will be screened and tested according to the guidelines listed above. House supervisors will grant these exceptions with administrative approval.
The Centers for Medicare & Medicaid Services (CMS) are requiring every hospital to publicize a list of their standard charges online in a “machine-readable format” by Jan. 1, 2021 as part of the 2019 IPPS Final Rule.
Average Charge Description Master Price Available HERE.
Price Transparency Calculator Available HERE.
Please note that the above items are meant to meet the government requirement, but they do not represent all of our efforts around price transparency or affordability.
DISCLAIMER AND EXPLANATION FOR STANDARD HOSPITAL CHARGES
This hospital determines standard charges for patient services with the use of a chargemaster system, which is a list of charges for the components of patient care that go into every patient’s bill. These are the baseline rates for services provided at this hospital.
The chargemaster is similar in concept to the manufacturer’s suggested retail price (MSRP). It is the starting price of each service performed and goods consumed associated with the individual patient’s treatment. The chargemaster rates are updated from time to time to accurately reflect the hospital’s expenses to operate.
Standard charges shown in the attached files do not necessarily reflect what a patient may pay. Government insurance plans such as Medicare and Medicaid do not pay the chargemaster rates, but rather have their own set rates which hospitals are obligated to accept. Commercial insurance payments are based on contract negotiations with managed care payors and may or may not reflect the standard charges. Patients without commercial insurance or not covered by a government health care plan should contact the hospital prior to a procedure to discuss charges, alternative pricing, and payment terms.
As a patient, you have the right to inspect or review your medical records. Understanding your health records is key to making informed health decisions.
To see your medical records or receive a copy, please call, fax or come in and visit our Health Information Management department. We are committed to fulfilling patient requests in a timely manner. Records are typically processed within 10 to 15 business days.
Please submit your request for records with a Authorization for Release of Medical Records form. This form is available below or can be picked up at Uvalde Memorial Hospital in the Health Information Management department.
Mail your request, authorization of release, and HIPAA authorization form, along with a copy of your government issued photo ID to:
Uvalde Memorial Hospital
Attention: Release of Information
Health Information Management Department
1025 Garner Field Road Uvalde, Texas 78801
Fax your request, authorization for release, and HIPAA authorization form, along with a copy of your government issued photo ID to 830-278-2257.
For status of medical record requests and other information, please call 830-278-6251 ext. 1159.
Please download and complete these necessary forms to obtain your medical records.
Uvalde Memorial Hospital acknowledges the financial needs of patients and their families who are unable to pay for their medical services, and offers an assistance program (Hospital Financial Assistance Program) for medically necessary services to those who have an established need. Eligibility for this program is based solely on permanent place of residence, financial need and is provided on a non-discriminatory, no cost basis.
You may qualify for the hospital financial assistance program if the family’s annual gross income is less than or equal to 300% of the federal poverty level based off the federal poverty guidelines. Eligibility maybe limited to patients residing in the State of Texas in the Counties of Uvalde, Zavala, Real, Edwards, and Kinney. Eligible individuals will not be charged more than amounts generally billed. Patients wishing to apply for the Hospital Financial Assistance Program may submit requested documentation and application to the HFAP Coordinator or Financial Counselor.
To get you started, please access the following documents:
For more information about and/or assistance with any of these options please contact:
Uvalde Memorial Hospital
Main Registration Area
1025 Garner Field Road
Uvalde, Texas 78801
Telephone: (830) 278-6251 ext. 1345
Uvalde Memorial Hospital
Business Office Area
1025 Garner Field Road
Uvalde, Texas 78801
Telephone: (830) 278-6251 ext. 1308
Uvalde Memorial Hospital accepts cash, check, Visa, MasterCard & Discover. Uvalde Memorial Hospital also provides a Recurring Payment Option, which is an automatic monthly payment by electronic check or credit card. For more information, please contact our Customer Service Representatives at 830-278-6251 ext. 1112 or 1149.
> Pre-register for your visits
> Review your results
Want to be a user? Scroll down for the easy steps.
All information in the portal comes form your Uvalde Memorial Hospital health record. This ensures that you have access to the most accurate, up-to-date information.
You must have an email address on file at Uvalde Memorial Hospital and medical record number to access uHealth. Registration or Health Information Management staff can provide you with your medical record number at your next visit or by calling (830) 278-6251.
REFER TO OUR COVID-19 UPDATES FOR VISITOR GUIDELINES DURING THE PANDEMIC
We greatly appreciate the community's support and patience as we continue to take additional precautions to mitigate the spread of COVID-19 in our area.
Visiting hours are 8:00AM to 6:00PM. The nurse supervisor may make exceptions to times.
Visiting hours are 10 minutes every hour on the hour around the clock. Immediate family members only. No food or flowers are allowed.
RESPECTFUL AND SAFE CARE
PARTICIPATION IN YOUR CARE
PRIVACY AND CONFIDENTIALITY
COMPLAINTS AND GRIEVANCES
|The Joint Commission|
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
|Texas Department of State Health & Human Services|
Compliance Line – 1-888-973-0022
1100 West 49th Street
Austin, TX 78756-3199
YOU HAVE THE RESPONSIBILITY TO:
Blue Cross Blue Shield - PPO, HMO, Essentials (State), Federal
First Health Commercial
United Healthcare Commercial
Tricare for Life
Traditional Medicare Only - UMH is NOT contracted with any medicare Advantage Plans
We accept all Medicare supplement plans
|AARP United Health Care||UPREHS||Physicians Mutual|
|APWU Health Plan||USAA||Standard Life|
|Bankers Life||Aetna||State Farm|
|GEHA||Gilsbar||Mutual of Omaha|
|Mail Handlers||Old Surety Life|
It is important to understand your insurance plan, as the in-network & out-of-network benefits will significantly affect your out of pocket expense.
This list should not be considered a binding agreement or guarantee of coverage.
ER Physician Group - Victoria Emergency Associates
Anesthesiologists Group - TAB Anesthesia Services
Hospitalist - South Texas Hospitalist Associates LLC
Pathologist - Village Oaks Pathology Services
Radiologist - Virtual Radiologic Professionals of Texas & Radiology Associates of Uvalde
At the time of your discharge, your nurse will give you discharge instructions that include but are not limited to further physician appointments, medications for you to continue at home, and activity precautions if any. A registration department employee will contact you prior to discharge if financial arrangements are to be made. For your safety and convenience, a staff member will accompany you to your vehicle.
You are responsible for your bill. Routine charges include your room, nursing care, meals, linens, housekeeping, laboratory tests, physical therapy, and other hospital diagnostic and therapeutic services.
It is important to know your hospital bill does not include professional charges, such as those from your personal physician, or physician specialists like emergency medicine physicians, surgeons, and/or radiologists. You will receive those bills directly from the physician offices.
If you have questions or concerns, please call (830) 278-6251.
Pre-registration is recommended and encouraged for patients with scheduled exams (ex: CT, MRI, mammogram, or sonogram) or outpatient procedures (ex: day surgery, EGD, blood transfusions, chemo, or labs).
Pre-registration can be completed over the phone or in person in advance of the patient's procedure. Pre-registering expedites the process on the day of the test or procedure.
Credit card payments are accepted for those patients who will pay out of pocket.
We make every effort to remain on schedule. However, due to hospital emergencies and other unforeseen events, we occasionally experience delays. If this occurs, we ask for your patience and cooperation and appreciate your understanding.
Advance Directives may include a Directive to Physicians, Medical Power of Attorney, or Out of Hospital Do Not Resuscitate. The Directive to Physicians allows you to indicate whether you would want to be put on life support if the need arises. The Medical Power of Attorney allows you to choose 1-3 persons to make your healthcare decisions for you if you were unable to communicate.
Uvalde Memorial Hospital Social Services/Case Management staff are available to assist you with completion of any of these documents.
You are encouraged to discuss your values and wishes with your family or chosen spokesperson, as well as your physician. Your physician, other health care provider, or medical institution may provide you with various resources to assist you in completing your advance directive. Select the treatment choices that best reflect your personal preferences and provide a copy of your directive to your physician, usual hospital, and family or spokesperson.
Consider a periodic review of the document. By periodic review, you can best assure that the directive reflects your current preferences.
For assistance with your advance directive, please call the Social Services Department (830) 278- 6251 ext. 1399.
We recommend you visit the following sites to find accredited health related resources on certain diagnosis, illnesses, and injuries:
The above links, safeguards, and recommendations are for informational purposes only and do not constitute medical advice; the content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this, or any, website.
In the event of a medical emergency, call a doctor or 911 immediately. Uvalde Memorial Hospital does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned here. Reliance on any information provided by this website is solely at your own risk.
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