Patient's Rights

For a more detailed look at Patient's Right please view our Patient Information Handbook.

  • You have the right to appropriate and compassionate care at all times.
  • You have the right to make informed decisions regarding your care.
  • You have the right to participate in the development and implementation of your plan of care.
  • You will not be discriminated against on the basis of race, religion, color, national origin, sex, age, handicap, marital status, sexual preference or source of payment.
  • You have the right to expect reasonable safety insofar as the hospital’s practice and environment are concerned.
  • You have the right to be free from all forms of abuse or harassment; inclusive of but not limited to: mental, physical, sexual and verbal abuse, neglect and exploitation.
  • You have the right to register a complaint concerning any aspect of your care and receive due follow up.  Staff members are to assist in the response and resolution to your complaint.  Should a complaint or concern arise, contact your caregiver, the nursing supervisor or director.
  • You have the right to an interpreter to meet any special language needs, including sign language. Please ask for assistance.  This service is provided free of charge.
  • You have the right to expect people caring for you will introduce themselves and explain their roles in your care. 
  • You have the right to receive, in terms you can understand, information about your conditions, as well as the proposed course of treatment.
  • You have the right to designate a representative to make health care decisions on your behalf.
  • You or your designated representative have the right to participate in the consideration of ethical issues surrounding your care.
  • You have the right to have a family member or representative of your choice, and a physician of your choice notified promptly of your admission to the hospital.
  • You have the right to refuse treatment to the extent provided by law and to be informed of the medical consequences of that refusal.  If you refuse your care or treatment, you are responsible for the results of that decision.
  • You have the right to refuse to take part in any research or experimental projects, and to withdraw from such projects in which you previously agreed to participate. 
  • You have the right to an Advance Directive concerning treatment or designating a surrogate decision maker with the expectation the hospital will honor the intent of that directive to the extent permitted by law and hospital policy.
  • You have the right to choose which pain control method you wish to try, consistent with accepted medical practice.
  • Patients have a right to be free from restraints, in any form, that are not medically necessary or used as means of coercion, discipline, convenience, or retaliation by the staff.
  • You are entitled to privacy in treatment and in caring for your personal needs.  This includes the right to be interviewed and examined in surroundings designed to assure reasonable privacy.
  • You have the right to speak privately with anyone you wish.
  • You have the right to refuse visitors.
  • You have the right to know all communications and records regarding your care. Clinical records will be treated confidentially.
  • You have the right to be transferred to another facility if medically permissible.
  • You have the right to request and receive an itemized hospital bill and explanation of your bill. 
  • You have the right to be listed on the patient directory and the right to state that you do not wish to be listed.
  • You have the right to determine in writing who may receive copies of your medical record. 
  • You have the right to request a copy of your medical record.